Refund policy

Return, Exchange & Refund Policy 


At Devi’s Exclusive Fashion, we specialize in formal and occasion wear. Due to the nature of our apparel and to prevent “wear-and-return” misuse, we only accept returns, exchanges, or issue refunds within 3 days of delivery.

Please review your order carefully before checkout. If you have questions about sizing, fabric, or styling, contact us prior to purchasing at devibudhu77@gmail.com.

Damages, Defects, or Wrong Item Received

We will make it right if there is a genuine issue with your order.

  • Notify us within 48 hours of delivery at devibudhu77@gmail.com.

  • Include your order number, a brief description, and clear photos/videos of the issue and the packaging label.

  • After review, at our sole discretion we will repair or replace the item with the same or comparable style. If the identical item is unavailable, we may offer a replacement of equal value.

  • Items returned to us without prior written authorization will not be accepted and will be returned to sender.

Note: Normal variations in color due to screen settings, minor thread pulls, sequin shedding, or hand-work irregularities are typical of embellished garments and do not qualify as defects.

Order Cancellations & Changes

Because we begin processing quickly, orders cannot be canceled or modified once placed. Please confirm sizes, colors, and shipping details before checkout.

Sizing & Color Guidance

  • Sizing can vary by design. If you’re unsure, email us for a quick fit guide before purchasing.

  • Colors may vary slightly due to device displays and studio lighting. If exact shade is critical, please contact us before ordering.

Shipping Issues

We ship nationwide with tracking. Once an order is marked delivered by the carrier, risk of loss passes to the customer. For packages lost or damaged in transit, we’ll help you file a carrier claim; replacements are offered only per the Damages/Defects process above.

Need help before you buy?

Email devibudhu77@gmail.com for quick sizing help, fabric details, or outfit recommendations—we’re happy to assist before you place your order.